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I can’t say enough about John/Michelle. My husband and I were nervous about going to a foreign country, not knowing anyone and not knowing the language. With John, those concerns disappeared. I can tell you from not having our luggage, to my husband losing his credit cards at an ATM, to not being advised we needed a COVID test until we arrived at the airport to return home. HE HANDLED IT. Additionally, he is relentless sbout communication, accountability and literally had his staff take our pictures then spoke to us to ensure things were good and we we’re happy. It was like having a family member taking care of us. WHEN/IF we return, John will be our contact. He arranged Tiger kingdom, elephant sanctuary, phi phi island, coral island and temple tours along with some very local experiences like buying seafood in Rawaii and having it cooked in the adjoining restaurants. Could NOT have been fresher. What an experience.